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Privacy

1. Privacy Policy
1.1. This message refers to the existing protection mechanisms of bagi.ge regarding unauthorized access to personal data, through which bagi.ge ensures the protection of your personal data. The latter includes information obtained by bagi.ge during the period of providing services to you, which in accordance with the legislation of Georgia, is also subsequently used for direct marketing purposes. The purpose of the notice is to provide you with information about our working principles and your legal protection mechanisms in the processing of personal information.
1.2. bagi.ge assumes the responsibility to:
1.2.1. We take care of the security and protection of your personal data;
1.2.2. We will not misuse your data;
1.2.3. We will provide you with complete and comprehensive information regarding the processing of your personal data at any time.
1.3. Like the promise to protect the privacy of personal data, these data are protected by the Law of Georgia on Personal Data Protection.
1.4. By law, you have the right to request information about the processing of your data. You have the right to receive the following information:
1.4.1. Which data is processed about you;
1.4.2. The purpose of data processing;
1.4.3. Legal basis for data processing;
1.4.4. How your data was collected;
1.4.5. To whom your data was transferred;
1.4.6. Grounds and purpose of data release.
1.5. You can request a copy of the information processed by us.
1.6. By law you have the right to request that your personal data be corrected, updated, added, blocked, deleted or destroyed if it is incomplete, inaccurate, not updated or if it has been collected and processed in violation of the law. We comply with Georgian law, which may prevent us from deleting your personal data immediately. Such liabilities may arise from tax, consumer protection and other relevant legislation.
1.7. The obligation to provide this information to you arises at bagi.ge upon your request. We have the right to use personal data only if we have a specific contractual and / or legal basis for it.
1.8. bagi.ge has a legal basis for using your information, which implies the existence of a business-related and / or commercial purpose. It is important that even in this case, the processing of information by bagi.ge is not aimed at harming your interests.
1.9. We collect two types of information about our users: personal identification information ("personal information") and non-personally identifiable information.
1.10. Personal identification information is the information through which a specific user is identified. When you are involved in an activity through our website, we may ask you to provide certain information about yourself. Such activities include:
1.10.1. Open an account
1.10.2. Order a product or service with us or our partners
1.10.3. Send information and / or post any information on the review page
1.10.4. Participate in competitions or surveys funded by us or our partners
1.10.5. Post a comment, share your opinion with us or our partners
1.10.6. Request information about our services
1.10.7. Sending an application for employment with us
1.10.8. Register through our website for special offers submitted by third parties (collectively referred to as "Identification Activities").
1.11. You do not have to be involved in identification activities. However, if you choose to include identification, we may ask you to provide some personal information about yourself, such as your first and last name, email address, gender and date of birth, as well as other additional information about you that is optional. When you order products or services, we may also ask you to provide your credit card number, expiration date, authentication code, or other information. The latter is not stored on our website as payment is made to our partner bank security server. Therefore, we do not have access to your credit card information. Depending on the type of activity you engage in, some of the information will be mandatory and some will be voluntary. If you do not submit the required information for a specific activity, you will not be able to engage in that activity

1.12. Non-personally identifiable information is information that does not identify a specific user. This type of information may include, for example, the "Uniform Resource Locator" "URL" of the website you visited before entering our website, the "URL" of the website you visit after leaving our website , The type of browser you are using, and the IP address of your Internet Protocol. We and / or our authorized third party service providers and advertisers may automatically receive this information when you use our website. This is done through electronic mechanisms such as "Cookies", "Web Beacons", "Pixel Tags".
1.13. We collect information about cookies, navigation and behavior of users on our website, in particular:
1.13.1. IP address, device type, operating system and browser from which the website is accessed.
1.13.2. We collect information about the pages opened on our website, session duration and various session settings.
1.13.3. Information about the actions that took place on our website: filling out forms, using interactive elements of the website, etc.
1.13.4. The process, time and form of filling in the fields on the website.
1.14. The collected personal information is used:
1.14.1. For a relationship with you;
1.14.2. To increase the intensity of website usage;
1.14.3. To meet your requirements, to develop new ways of cooperation and to develop our business;
1.14.4. To develop and implement effective marketing activities;
1.14.5. To learn how customers use our products and services;
1.14.6. To get advice or recommendations about our products and services;
1.14.7. To develop / manage our brands, products and services;
1.14.8. To deliver our products and services;
1.14.9. To make and manage customer payments;
1.14.10. For financial crime detection, reporting and prevention;
1.14.11. To manage the risks of us and our clients;
1.14.12. To comply with laws and regulations relevant to us;
1.14.13. To respond to complaints and find ways to resolve them;
1.14.14. To run our business efficiently and properly, which includes our financial position, business opportunity, planning, communications and corporate governance;
1.14.15. To exercise the rights and obligations;
1.14.16. To optimize processes, fields and website design for website statistics production;
1.14.17. In order to protect the users of the website and to prevent fraudulent acts.
1.14.18. To monitor the flow of customers to the website and evaluate the effectiveness of marketing campaigns.
1.14.19. To adapt the website a and its components.
1.15. The purpose of collecting personal information is:
1.15.1. Update data, identify products and services of interest to you, and provide this information to you;
1.15.2. Product and service development;
1.15.3. Defining customer focus groups for new products or services;
1.15.4. Effective performance of our legal duties and contractual obligations;
1.15.5. Ensure compliance with relevant regulations for us.
1.16. We can obtain personal information about you from bagi.ge from the sources provided by you and below.
1.17. We receive data from you in the following cases:
1.17.1. When you contact us to get our products or services;
1.17.2. When communication is by telephone and / or email
1.17.3. When you use our websites, mobile apps and web chat;
1.17.4. When sending emails in both physical and electronic form.
1.18. We use cookies and monitor the behavior of users on our website to ensure that we offer the best experience while on our website and can continually improve the quality of service. We use cookies to determine how users perceive our website and to generate reports for Google Analytics.
1.19. Before using the website, you have the opportunity to agree to cookies and notice the observation of user behavior by clicking the "Consent" button. In the event that you do not agree to the Cookie Policy, but continue to use the Website, this action will still be deemed your consent to the above action.
1.20. We do not use cookies and user data to collect personal information. If you want to restrict or block cookies

1.21. We collect information about cookies, navigation and behavior of users on our website, in particular:
1.21.1. IP address, device type, operating system and browser from which the website is accessed.
1.21.2. We collect information about the pages opened on our website, session duration and various session settings.
1.21.3. Information about the actions that took place on our website: filling out forms, using interactive elements of the website, etc.
1.21.4. The process, time and form of filling in the fields on the website.
1.22. We may need to share your personal data in the cases provided for by the legislation of Georgia, as well as with other organizations that must provide you with a product or service of your choice or provide certain services, provided that such information must be consented before such information is stored. Confidentially.
1.23. We reserve the right, in cases strictly defined by law, to give law enforcement access to your personal data for the purpose of exercising official powers, including the detection, investigation and prevention of crime.
1.24. Failure to provide personal information may impair or impair our ability to fulfill our obligations to you, including the use of your account or the provision of appropriate services.
1.25. Your personal data may be shared as a result of company reorganization and / or merger. In this case, our legal successor will obtain the full information available to us, including your personal identification information. Nevertheless, this Privacy Policy applies to your personally identifiable information without any restrictions.
1.26. We reserve the right to disclose your personally identifiable information as required by law and where we deem it necessary to protect our rights and / or to secure any legal action, court decision / ruling or other legal process against the Website. We also reserve the right to disclose your information for the following purposes: Adherence to and implementation of this policy; Adherence to and implementation of the terms and conditions of use of our website or any other agreement; Protecting the rights, property or security of the Website, its users or others.
1.27. Minors under 18 are prohibited from using bagi.ge. We do not intentionally store or collect information from individuals under 18 years of age. Protecting the personal information of minors is very important to us. Accordingly, if we learn that a user is under the age of 18, we will take appropriate steps to delete that user's personal information from our database. By using bagi.ge you confirm here that you are at least 18 years old.
1.28. We store your personal data for the entire period of your service, as well as for a period of up to 10 years after the end of the service for the following reasons:
1.28.1. To answer questions and complaints
1.28.2. To prove that we have treated you fairly
1.28.3. For the purpose of keeping records in compliance with the relevant regulations / rules
1.29. We may store your personal information for more than 10 years if we are unable to delete it for legal or statutory reasons. If you believe that any of your data stored with us is incorrect or incomplete, please contact us to fix your doubts. We will take all reasonable measures to check and correct this defect. You have the right not to consent to our use of your personal data, or to request their deletion, removal or termination of use unless we have a legal basis for their storage. Contact us if you do not agree with our use of your data, if you have any questions or if you would like to cancel or restrict your use of your data.
1.30. We reserve the right to change this Privacy Policy at any time. Any changes to the Privacy Policy will be promptly posted on the Privacy Policy and other sites that we believe will keep you informed of what information we collect, how we use it and at what time we disclose it (where applicable). However, you are notified of any significant changes to your protection policy by email or by posting a notice on our homepage. It is your responsibility to periodically review the Privacy Policy.
1.31. We may use your personal information to identify specific products and offers for you.
1.32. We have access to your personal data to the extent that you share it with us, or we collect it in the process of providing services to you with the means at our disposal.
1.33. We will study your data to find out what you need, what you are interested in, or what your desires may be. So we decide which product, service or offer may be right for you.
1.34. We only use your personal information and send you marketing messages when we have a legitimate interest in doing so. We promise that our activities will never be unfair, wrong or directed against your interests.
1.35. You have the right to contact us at any time and ask us to stop sending marketing messages. We will respect your wishes and as soon as we receive such notice we will stop using your personal data for direct marketing purposes.
1.36. If you have any questions regarding our Privacy Policy, our common rights and responsibilities, or your processing of your data, please contact us using the following communication channels:
1.37. Address: Tbilisi, Vera, Besarion Belinski st. N13, first floor
1.38. Tel: +995 (032) 501 506
1.39. Email: info@bagi.ge